7zdb Terms & Conditions

01 Eligibility & Age Requirements

1.1 Minimum Age

Access to and use of the 7zdb platform is restricted to individuals who are at least 21 years of age at the time of registration. By creating an account, you represent and warrant that you meet this age requirement. 7zdb takes underage gambling extremely seriously and employs both technical measures and manual review processes to prevent access by minors.

1.2 Geographic Eligibility

The 7zdb platform is designed and operated for players located in Bangladesh. You are responsible for ensuring that your use of the platform is lawful under the laws applicable to you in your place of residence and jurisdiction. 7zdb makes no representation that the platform is appropriate or available for use in jurisdictions other than Bangladesh.

1.3 Single Account Rule

Each individual may register only one (1) account on the 7zdb platform. Operating multiple accounts, whether under the same identity or different identities, is strictly prohibited. Where multiple accounts are detected as belonging to the same individual, 7zdb reserves the right to close all related accounts, void any pending bets, and withhold any balances pending investigation.

1.4 Prohibited Persons

The following individuals are not permitted to register or use the 7zdb platform under any circumstances:

• Individuals under 21 years of age;
• Employees, contractors, consultants, or agents of 7zdb or any affiliated entity;
• Immediate family members of the above-listed individuals;
• Individuals who have been self-excluded from 7zdb or from any other gambling platform where such exclusion extends to affiliated operators;
• Individuals who have been identified as having a gambling-related disorder and who have sought or are seeking treatment.

02 Account Registration & Verification

2.1 Registration Process

To access the full functionality of the 7zdb platform — including depositing funds, placing bets, and claiming bonuses — you must complete the registration process by providing accurate, current, and complete information as prompted. Registration fields include but are not limited to: full legal name, date of birth, email address, mobile number, and preferred payment method.

2.2 Accuracy of Information

You are required to ensure that all information provided during registration and thereafter remains accurate and up to date. If any of your registration details change — including your mobile number linked to a bKash or Nagad account — you must update your profile promptly. 7zdb accepts no liability for failed payments, delayed withdrawals, or other losses resulting from inaccurate account information provided by the player.

2.3 KYC Verification

As part of its Know Your Customer (KYC) obligations and its commitment to player safety, 7zdb may require identity verification at any stage of your account lifecycle, including at registration, before processing a withdrawal, after a significant winning event, or during a routine compliance review. Verification documents may include:

• National Identity Card (NID) — front and back;
• Passport — photograph page;
• Driver's licence (where applicable);
• Proof of address (utility bill, bank statement dated within 90 days);
• Screenshot or confirmation of mobile banking account (bKash, Nagad, Rocket, or Upay) linked to the registered mobile number.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person. 7zdb will not be liable for any losses arising from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect unauthorised access, contact the support team immediately.

03 Deposits & Payment Methods

3.1 Accepted Payment Methods

7zdb currently accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of individual payment methods may vary and is subject to change. 7zdb will endeavour to maintain up-to-date information on the cashier page regarding currently available deposit options.

3.2 Minimum Deposit

The minimum deposit amount on 7zdb is ৳500 per transaction. There is no stated maximum deposit limit, though 7zdb reserves the right to apply transaction caps on a per-player basis where required by its risk management procedures. Large deposits may trigger an additional KYC review prior to funds being credited.

3.3 Deposit Processing Time

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your 7zdb account balance within sixty (60) seconds of transaction confirmation. Deposits via Visa and Mastercard may take up to fifteen (15) minutes depending on the issuing bank's processing time. 7zdb is not responsible for delays caused by third-party payment processors or issuing banks.

3.4 Currency

All transactions on 7zdb are conducted in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to denote amounts in Taka. Deposits made in a foreign currency via international cards may be subject to conversion at your card issuer's prevailing exchange rate; 7zdb does not control or add to this conversion rate.

3.5 Funds Ownership

By depositing funds into your 7zdb account, you confirm that the funds are your own, obtained through legitimate means, and that you are not depositing on behalf of any third party. The use of any payment method that does not belong to you is strictly prohibited and will result in immediate account suspension.

04 Withdrawals

4.1 Withdrawal Methods

Withdrawals may be requested to the same payment method used for your most recent deposit, subject to method availability. 7zdb reserves the right to route withdrawals through an alternative supported method where the original method is unavailable for technical or operational reasons. Withdrawals to third-party accounts are strictly prohibited.

4.2 Minimum Withdrawal

The minimum withdrawal amount is ৳500 per transaction. Requests below this threshold will not be processed and will be returned to the player's account balance.

4.3 Withdrawal Processing

Withdrawal requests are reviewed by 7zdb's payments team. Under normal operating conditions, withdrawal requests submitted during business hours (Bangladesh Standard Time, UTC+6) are processed within two (2) hours. Requests submitted outside business hours are processed at the start of the next business day. Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) typically arrive in the recipient account within minutes of processing. Card withdrawals may take three to five (3-5) business days depending on the issuing bank.

4.4 Verification Before Withdrawal

7zdb may require completion of full KYC verification before processing any withdrawal, particularly for first-time withdrawals or withdrawals exceeding ৳50,000 in a single transaction. This requirement exists to protect players and to ensure compliance with applicable anti-money laundering obligations. Delays to withdrawal processing caused by incomplete verification are the responsibility of the player.

4.5 Wagering Requirements

Funds that were credited as part of a bonus, free bet, or promotional award may be subject to wagering requirements before they can be withdrawn. The specific wagering requirements applicable to each promotion are stated in the relevant promotion's terms. 7zdb will not process a withdrawal of bonus-derived funds until all applicable wagering requirements have been met in full.

05 Bonuses & Promotions

5.1 General Bonus Terms

7zdb offers various bonuses and promotional incentives to registered players from time to time, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL season, Eid, Pohela Boishakh, and major ICC tournaments. All bonuses are subject to the specific terms stated at the point of offer in addition to these general Terms.

5.2 One Bonus at a Time

Only one (1) bonus may be active on your account at any given time. If you wish to claim a new bonus before an existing one has been completed, you must forfeit the current bonus first. Forfeited bonus funds cannot be recovered.

5.3 Abuse of Bonuses

7zdb actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus multiple times, using low-risk or arbitrage betting strategies to fulfil wagering requirements, and coordinating with other players to exploit promotional terms. Where bonus abuse is detected, 7zdb reserves the right to void the relevant bonus, void any winnings derived from it, and close the player's account.

5.4 Bonus Expiry

All bonuses are subject to an expiry period stated in their individual terms. Bonus funds that are not used, and wagering requirements that are not completed, within the stated expiry period will be forfeited automatically. Expired bonuses cannot be reinstated under any circumstances.

06 Betting Rules

6.1 Bet Placement

All bets placed on 7zdb are final once confirmed by the system. It is the player's responsibility to verify the accuracy of all bet selections — including market, selection, stake amount, and odds — before confirming. 7zdb will not void or amend a correctly settled bet on the basis that the player made an error during the placement process.

6.2 Odds & Markets

Odds are displayed in decimal format. 7zdb reserves the right to change odds on any market up to the moment a bet is confirmed. The odds displayed at the time of confirmation are the odds at which the bet is accepted and at which any potential winnings are calculated. 7zdb covers BPL, IPL, T20 World Cup, Asia Cup, ICC tournaments, and all international Bangladesh Tigers fixtures with ball-by-ball live markets where applicable.

6.3 Void Bets

7zdb may void a bet where: (a) the event to which it relates is cancelled or abandoned without a result being determined; (b) the bet was placed at odds that were clearly erroneous due to a technical or human error; (c) there is credible evidence that the outcome of the event was manipulated. In all void cases, the original stake is returned to the player's account.

6.4 Minimum and Maximum Stakes

Minimum and maximum stake amounts vary by market and are displayed at the point of bet placement. 7zdb reserves the right to apply individual stake limits to specific player accounts where required by risk management policy, without being required to provide specific reasons to the player concerned.

07 Casino Games

7.1 Game Providers

Casino games available on 7zdb are supplied by independent third-party studios including Pragmatic Play, NetEnt, Microgaming, Play'n GO, Big Time Gaming, Evolution Gaming, Ezugi, and Spribe. Each studio's games are governed by the studio's own game rules, which are accessible within the game interface. In the event of a conflict between a studio's in-game rules and these Terms, the studio's game rules prevail for matters relating to game mechanics and outcomes.

7.2 Game Malfunction

In the event of a game malfunction — including but not limited to: server disconnection during an active game round, display errors, or software faults — the round in question may be voided and the stake returned to the player. 7zdb's technical team will investigate all reported malfunctions and apply the outcome determined by the game provider's technical logs. No winnings may be claimed in respect of a round affected by a malfunction.

7.3 Return to Player (RTP)

The theoretical Return to Player (RTP) percentage for each game is determined by the game provider and is available within the game information panel. RTP percentages represent long-run statistical averages and do not guarantee any specific outcome for an individual session. Past results do not influence future outcomes on any game that uses a certified random-number generator.

08 Prohibited Conduct

The following conduct is strictly prohibited on the 7zdb platform. Engaging in any prohibited activity will result in immediate account suspension and may result in permanent closure, forfeiture of balance, and referral to relevant authorities:

• Providing false, inaccurate, or misleading registration information;
• Registering more than one account;
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform;
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage;
• Using the platform in connection with any form of money laundering or financial crime;
• Placing bets using funds derived from illegal activity;
• Colluding with other players or with employees of 7zdb;
• Engaging in match-fixing or any activity that compromises the integrity of a sporting event;
• Attempting to circumvent any responsible gaming tools or age verification measures;
• Harassing, threatening, or abusing any member of the 7zdb support team or other players.

09 Responsible Gaming

9.1 Our Commitment

7zdb is committed to providing a safe and responsible gaming environment. Gambling is intended to be an entertaining activity for adults. It is not a method of generating income, and no player should gamble with funds they cannot afford to lose. 7zdb encourages all players to set personal limits and to use the responsible gaming tools available within their account settings.

9.2 Available Tools

The following responsible gaming tools are available to all registered players at no cost:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit;
• Loss Limits: Cap the maximum amount you can lose within a specified period;
• Session Duration Alerts: Receive notifications when your gaming session exceeds a chosen time limit;
• Self-Exclusion: Temporarily or permanently suspend your account to take a break from gambling.

9.3 Self-Exclusion

Players who wish to self-exclude may do so by contacting the 7zdb support team. Self-exclusion periods are available from 30 days to permanent closure. During a self-exclusion period, your account will be frozen, you will not be able to deposit or place bets, and you will be removed from all marketing communications. 7zdb will make every reasonable effort to enforce self-exclusion across all access points to the platform.

9.4 Seeking Help

If you believe gambling is causing harm to you or someone you know, please contact the 7zdb support team immediately. Help and guidance are available around the clock. You can also visit the Responsible Gaming page for detailed information on self-help resources and support options available in Bangladesh.

10 Privacy & Data Protection

7zdb collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key data practices include:

• Personal data is used solely for account management, payment processing, KYC compliance, and platform improvement;
• Player data is not sold to third parties for marketing purposes;
• Payment data processed through bKash, Nagad, Rocket, Upay, Visa, and Mastercard is handled in accordance with each payment provider's own security standards;
• 7zdb uses SSL encryption across all platform communications to protect data in transit;
• Players may request a copy of their personal data or request its deletion (subject to legal retention requirements) by contacting the support team.

11 Limitation of Liability

11.1 Platform Availability

7zdb provides its platform on an "as available" basis. While every effort is made to maintain continuous uptime, 7zdb does not guarantee uninterrupted access to the platform. Scheduled and unscheduled maintenance, third-party infrastructure failures, and force majeure events may result in temporary unavailability. 7zdb is not liable for any losses — financial or otherwise — resulting from planned or unplanned downtime.

11.2 Maximum Liability

To the fullest extent permitted by applicable law, 7zdb's total liability to any player in connection with any single event, claim, or series of related claims arising from these Terms or use of the platform shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.

11.3 Exclusion of Consequential Loss

7zdb shall not be liable for any indirect, special, incidental, or consequential losses, including loss of profits, loss of data, or loss of opportunity, whether arising in contract, tort, or otherwise, even if 7zdb has been advised of the possibility of such losses.

12 Account Termination

12.1 Termination by 7zdb

7zdb reserves the right to suspend or permanently close any player account, with or without prior notice, where: (a) the player has breached any provision of these Terms; (b) 7zdb has reasonable grounds to suspect fraud, money laundering, or other illegal activity; (c) the player has provided false information during registration or verification; (d) continued operation of the account poses a risk to the platform, other players, or any third party.

12.2 Termination by Player

Players may request account closure at any time by contacting the 7zdb support team. Requests for closure will be processed within two (2) business days. Any verified real-money balance remaining at the time of closure will be returned to the player's registered payment method, subject to completion of any applicable KYC verification and provided no outstanding wagering requirements apply to the remaining balance.

12.3 Effect of Termination

Upon account closure — whether initiated by 7zdb or by the player — all pending bets that have not yet been settled will be voided and the stake returned, except in cases of closure for fraud where stakes may be withheld pending investigation. Bonus balances and free bet credits are forfeited immediately upon account closure.

13 Disputes & Complaints

13.1 Raising a Complaint

If you have a complaint regarding any aspect of the 7zdb platform — including bet settlement, payment processing, bonus application, or account management — you should contact the 7zdb support team in the first instance. Complaints submitted in English will be acknowledged within four (4) hours and investigated within two (2) business days under normal operating conditions.

13.2 Escalation

If a complaint is not resolved to your satisfaction through the initial support process, you may request escalation to 7zdb's compliance team. The compliance team will review all correspondence and provide a final written decision within seven (7) business days of receiving the escalation request. 7zdb's final decision on any complaint is binding.

13.3 Governing Language

All disputes, complaints, and communications between players and 7zdb shall be conducted in English. Communications submitted in other languages will be returned to the sender with a request to resubmit in English before the matter can be reviewed.

14 Amendments to These Terms

7zdb reserves the right to amend these Terms at any time. Where amendments are material — meaning they significantly alter the rights or obligations of either party — registered players will be notified via the email address on their account no fewer than seven (7) days before the amended Terms take effect. Non-material amendments (such as corrections of typographical errors, clarifications that do not change the substance of any provision, or updates to contact information) may be made without prior notice.

Your continued use of the 7zdb platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and contact the support team to request account closure before the amendments take effect. Closing your account before the effective date of an amendment will not affect any rights or obligations that arose under the previous version of the Terms.

The version of the Terms in effect at the time a bet is placed or a transaction is initiated is the version that governs that specific bet or transaction. 7zdb maintains an archive of previous Terms versions, which is available upon written request submitted to the support team.